Bajee Casino Privacy Policy

1 Introduction

This Privacy Policy explains how Bajee Casino ("we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the Bajee Casino platform at bajee-casino.app.

Bajee Casino is committed to handling your personal data responsibly and transparently. We understand that players in Bangladesh trust us with sensitive information, and we take that responsibility seriously. This policy is written in plain English so you know exactly what happens to your data when you use Bajee Casino.

If you have any questions about how Bajee Casino handles your personal data, you can contact our support team at any time using the details in Section 12 of this policy.

2 Data We Collect

Bajee Casino collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and from third parties where necessary for verification purposes. The categories of data we collect include:

3 How We Use Your Data

Bajee Casino uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your Bajee Casino player account, including processing deposits, withdrawals, and bet settlements.
• Identity Verification: To verify your identity and age as required by our operating obligations. This includes KYC checks before processing withdrawals.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Bajee Casino platform.
• Customer Support: To respond to your queries, complaints, and support requests in a timely and effective manner.
• Platform Improvement: To analyse how players use Bajee Casino so we can improve the platform, fix bugs, and develop new features.
• Responsible Gaming: To monitor gameplay patterns and identify players who may be showing signs of problem gambling, so we can offer appropriate support tools.
• Legal Compliance: To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.
• Marketing Communications: To send you promotional offers and updates about Bajee Casino, where you have opted in to receive such communications. You can opt out at any time.

Bajee Casino will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent.

4 Legal Basis for Processing

Bajee Casino processes your personal data on one or more of the following legal bases:

• Contract Performance: Processing is necessary to fulfil our obligations under the player agreement — for example, processing your deposits and paying out your winnings.
• Legal Obligation: Processing is required to comply with applicable laws — for example, anti-money laundering regulations that require us to verify your identity.
• Legitimate Interests: Processing is necessary for Bajee Casino's legitimate business interests — for example, fraud detection, platform security, and improving our services — provided those interests are not overridden by your rights.
• Consent: Where we rely on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing and Third Parties

Bajee Casino does not sell your personal data. We may share your data with carefully selected third parties only where necessary and only for the purposes described in this policy. Categories of third parties we work with include:

• Payment Processors: To facilitate deposits and withdrawals on your Bajee Casino account. These providers process your financial data under their own privacy policies and security standards.
• Identity Verification Providers: To carry out KYC and age verification checks as required by our operating obligations.
• IT and Platform Providers: Companies that provide hosting, infrastructure, analytics, and technical support services to Bajee Casino.
• Game Suppliers: Licensed third-party game providers whose games are available on the Bajee Casino platform. These providers may receive limited technical data necessary to deliver their games.
• Regulatory and Law Enforcement Authorities: Where we are legally required to disclose information — for example, in response to a court order or regulatory investigation.
• Fraud Prevention Agencies: To detect and prevent fraudulent activity, money laundering, and other financial crime.

6 Cookies and Tracking Technologies

Bajee Casino uses cookies and similar tracking technologies to improve your experience on the platform, analyse usage patterns, and support security functions. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Analytics Cookies: Help us understand how players navigate Bajee Casino so we can improve the platform. Data collected is aggregated and anonymised where possible.
• Preference Cookies: Remember your settings and preferences — such as language and display options — so you do not have to set them again each visit.
• Marketing Cookies: Used to deliver relevant promotional content to players who have opted in to marketing communications. These can be disabled via your browser settings or by contacting our support team.

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the Bajee Casino platform. For full details on the cookies we use, please contact our support team.

7 Data Security

Bajee Casino takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and Bajee Casino servers.
• Encryption of sensitive data stored in our databases, including payment information and identity documents.
• Access controls that restrict internal access to personal data on a strict need-to-know basis.
• Regular security audits and vulnerability assessments of the Bajee Casino platform.
• Two-factor authentication options available to all players to protect account access.
• Monitoring systems that detect and alert on suspicious access patterns in real time.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, Bajee Casino will notify affected players and relevant authorities in accordance with applicable legal requirements.

8 Data Retention

Bajee Casino retains your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. Our general retention approach is as follows:

• Active Account Data: Retained for the duration of your account with Bajee Casino and for a period after account closure as required by law.
• Transaction Records: Financial transaction data is retained for a minimum of five years following the transaction date to comply with anti-money laundering regulations.
• Identity Verification Documents: Retained for the period required by applicable KYC and AML regulations, typically five years from the end of the business relationship.
• Support Communications: Retained for up to three years to allow us to reference previous interactions and resolve disputes.
• Technical and Usage Data: Typically retained for up to 24 months for analytics and security purposes, after which it is anonymised or deleted.

When personal data is no longer required, Bajee Casino securely deletes or anonymises it so that it can no longer be linked to you as an individual.

9 Your Privacy Rights

As a Bajee Casino player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the details in Section 12.